What is the legal age at which I can purchase wines & sprits in Singapore?
You must be over the age of 18 years old to purchase and/or consume alcohol.

I require assistance in helping me to choose wine for an upcoming wedding, planning and/or organizing a private function or event.
We would be most delighted to assist! Please fill out the contact form and we will get back to you within two working days.

How do I place an order? Please follow the four easy steps.
1. Indicate the quantity in number per product in the box.
2. When you are done with the shopping, click “submit”
3. Fill up your billing/delivery details, click “submit order”
4. As soon as your order is confirmed, we will send you an invoice. Depending on delivery location most wines should arrive within 2-3 working days.

Wine is unavailable, out of stock or change in vintage after ordering.
From time to time our stock may run out due to winery production, stock shortage or shipment delay. Our friendly staff will contact you immediately and offer the best alternative suggestion. You have 100% authority to cancel the order with no charges.

How do I remove or add item(s) from cart
Tick remove to delete an item or simply increase or decrease the numerical value to change the quantity. You will be able to view the total/grand total change.

What is the minimum order for free delivery?
Minimum purchase of six/dozen bottles, free delivery one location within Singapore.

When can I expect my wine to arrive?
Usually takes 2-3 working days.
Once your wine order is confirmed, an invoice will be processed and emailed to you. From there we will coordinate a suitable date and time with you.

Our operating hours for delivery;
Monday – Friday: 12pm – 6pm
Saturday, Sunday & Public Holidays: subject to availability

What are the currency and payment modes?
We only accept Singapore dollars. We also accept cash upon delivery, bank transfer before delivery.

What if my order arrives damaged, incorrect or missing item(s)?
Customers are advised to inspect all goods upon delivery. Should you encounter any damaged, incorrect or missing items , do contact us directly and we will be happy to assist you with a replacement order and/or return pick up. Please do not dispose of any damaged items before contacting us directly.

How do I cancel my order?
Once order is confirmed & invoice sent, no cancellation is allowed. You may try to contact us within 1 working day however, we will charge you S$20 for admin fees.

What is the return policy?
Return of goods will not be entertained after inspected/acceptance of goods unless approved for consignment.

Epiphany Wines Pte Ltd does not sell alcohol to persons under the age of 18. Buyer must acknowledge that the person receiving the alcoholic beverages is over the age of 18.

All prices are in Singapore Dollars unless stated other currency. Epiphany Wines Pte Ltd is GST registered as of 12th December 2014. Please note that all items are subjected to GST charges.

Current product price are listed included GST charges

Our GST Registered Number: 201316160C

Discounted price per bottle in 750ml unless otherwise stated, base on the purchase requirement quantity as stated

Ordering

Once you submit your orders online, we will be sending you a confirmation/invoice in 1 working day. Depending on delivery location, most wines should arrive within 2-3 working days.

Payment

Please select the payment mode upon submitting the orders. We accept cash upon delivery, bank transfer before delivery. (details stated in the invoice)

Delivery

Free delivery with minimum of 6 bottles purchase unless stated.

Upon confirmation, our friendly staff will contact and liase the date & time for delivery. Usually takes 2-3 working days.

Our operating hours for delivery:
Monday – Friday: 12pm – 6pm
Saturday, Sunday & Public Holidays: subject to availability

There will be a charge of S$30 shall one failed to receive the goods once delivery is confirmed.

Return Policy

Return of goods will not be entertained after inspected/acceptance of goods unless approved for consignment.